This Privacy Policy explains how SokaBet handles information when you visit and use soka-bet-tz.com. It applies to information provided through the website, including when you browse betting content, use account-related features, submit a support request, or interact with tools that rely on cookies or similar technologies.
We aim to collect only information that is relevant to operating the site, improving its performance, responding to users, and meeting applicable requirements. By continuing to use the site, you acknowledge the practices described here. This policy may be updated when our services, technology, or legal obligations change, so please review the current version from time to time.
What data we collect
The information collected depends on how you use SokaBet. You may provide contact details, such as your email address, when you write to [email protected]. Your message may also contain information needed to identify the page or issue involved. Please avoid sending passwords, payment details, identity documents, or other sensitive information unless a specific request from an authorised service requires it.
Technical information may be collected automatically when you visit, including your IP address, browser and device type, operating system, language settings, pages viewed, referring page, approximate location derived from technical data, and the date and time of activity. We may also receive information about your preferences, session status, and interactions with links or features. This information is generally used in aggregated or pseudonymous form where practical.
How we use data
We use information to provide and maintain the website, display content correctly, answer support enquiries, understand how visitors navigate the site, detect unusual or abusive activity, protect the security of our systems, and troubleshoot technical faults. Usage information can help us identify slow pages, broken links, or content that is not clear on particular devices.
We may also use information to measure website performance, prevent fraud or misuse, enforce site rules, and comply with lawful requests or other applicable obligations. We do not use contact information for unrelated marketing unless there is a lawful basis and, where required, your consent. We retain information only for as long as reasonably necessary for the purpose collected, security, dispute handling, or compliance.
Cookies
Cookies are small files or similar storage technologies placed on your device by a website. SokaBet may use necessary cookies to remember basic session or preference information and help core features function. Other technologies may record aggregated usage statistics, such as which pages are visited and whether a page loads successfully.
You can usually review, block, or delete cookies through your browser settings. Disabling necessary cookies may affect navigation or prevent some features from working as intended. Browser controls do not always remove information already collected, and a new browser, device, or private browsing session may have different settings. Where a third-party service is involved, its own technology and privacy terms may also apply.
Data transfer
Information may be processed using hosting, security, analytics, communications, or technical service providers that support the operation of soka-bet-tz.com. These providers should receive only the information needed for their assigned function and are expected to handle it under appropriate confidentiality and security arrangements. We do not sell personal information for money.
Depending on where technology providers or their infrastructure are located, information may be processed outside Tanzania. Where data is transferred across borders, we seek to use reasonable safeguards appropriate to the nature of the information and the relevant legal requirements. No online transmission or storage method can be guaranteed completely secure, but access controls and technical measures are used to reduce unauthorised access, loss, or alteration.
Your rights
Subject to applicable law, you may ask what personal information we hold about you, request correction of inaccurate information, ask for deletion where retention is no longer required, or object to or restrict certain processing. You may also withdraw consent where processing is based on consent. These rights are not absolute, and we may need to retain some information for security, legal, or dispute-related reasons.
To make a privacy request, email [email protected] from an address that allows us to identify the relevant enquiry. Explain the information or action requested and include enough detail for us to respond without exposing another person’s information. We may ask for reasonable verification before acting. We will consider and respond to requests within a reasonable period, subject to applicable requirements.
Contact
For questions about this Privacy Policy, data collected through the website, cookies, or a privacy request, contact [email protected]. Please include a clear subject, such as Privacy Request, and describe the issue without including unnecessary account credentials or confidential payment information.
SokaBet may need to revise this policy to reflect changes in the website, service providers, security practices, or applicable requirements. The updated policy will be published on soka-bet-tz.com with its revised wording. Your continued use of the website after an update means that you have read the revised information, to the extent permitted by law.
Users must be 18+ to participate in gambling activities. If gambling is no longer enjoyable or begins to cause concern, pause, set personal limits, and seek support from Gamblers Help or another qualified local service.